Reviews guides

Ask every customer, the same way, and reply to every review. These guides explain how it works, what to check and what to do next.

• Reviews: how we help
• Free review score checker
• All guides

Guides on this topic

• How to Ask for Google Reviews Without Breaking the Rules

  A plain guide to asking customers for Google reviews: when to ask, what to say, and the practices that can get reviews removed.

  Reviews · Updated October 28, 2026

• Facebook Recommendations for Businesses: What Is Allowed

  How to get genuine Facebook recommendations for your Page, what you must not offer, and how to reply, in plain words.

  Reviews · Updated October 28, 2026

• Yelp Reviews for Small Businesses: Why You Should Not Ask

  Yelp tells businesses not to ask for reviews. What that means in practice, what you can do instead, and how to handle the reviews you get.

  Reviews · Updated October 28, 2026