Reviews for restaurants
Ask every customer, the same way, and reply to every review. Made for restaurants.
Reviews work best for a restaurant when they name a dish, the service and the occasion. A strong review names a dish and how the evening went, which helps the next diner choose. Ask after the meal, on the receipt or by a follow-up text if the guest agreed to messages. We ask every guest the same way, never offer anything in return, and draft replies for you to approve.
What we do for restaurants
- One simple ask after each job, by text or email
- Drafted replies you approve
- Alerts for new and unhappy reviews
- Pages and wording for dine-in, takeout and delivery, catering and private events
Questions
Should our menu be a web page instead of a PDF?
Yes. A web page menu reads well on phones, loads faster and can be found by search engines; a PDF often cannot.
Should catering have its own page?
Yes. Planners search for catering by name and want to see options, how to order and how much notice you need.
Do you filter unhappy customers?
No. Every customer gets the same ask. Filtering reviews is against Google’s rules.
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