Reviews for auto repair shops
Ask every customer, the same way, and reply to every review. Made for auto repair shops.
Reviews work best for an auto repair shop when they name the repair. A strong review names the repair, says the price matched the estimate and mentions a call before any extra work. Ask when the car is picked up and the driver has seen the work explained. We ask every customer the same way, never offer anything in return, and draft replies for you to approve.
What we do for auto repair shops
- One simple ask after each job, by text or email
- Drafted replies you approve
- Alerts for new and unhappy reviews
- Pages and wording for brake repair, oil changes, check engine diagnostics and tire service
Questions
Should we show prices online?
Where you can, a typical range for common jobs helps drivers trust you before they arrive. The final price is always confirmed after the inspection.
Should each repair have its own page?
Yes. A driver searching for brake repair should land on a brake page that explains what you check and how long it usually takes.
Do you filter unhappy customers?
No. Every customer gets the same ask. Filtering reviews is against Google’s rules.
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